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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Matthew mccoy

Matthew mccoy

October 4, 2024

5  out of  5
rating by Matthew mccoy
"Very helpful and a lower price than previous auto insurance I had"
We responded:
"Hi Matthew I am so happy we were able to help you and meet your insurance needs. Thank you so much for giving us the oportunity to help you with your insurance. Don't hesitate to contact us we are always here to help "
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Jill Anderson

June 19, 2024

5  out of  5
rating by Jill Anderson
"Viridiana and her team are so helpful and responsive. I have had no trouble getting ahold of them or getting the help I need. On multiple occasions when I have needed last minute policy help or changes, they have pulled through for me. So thankful for their service. They are most definately a diamond in the rough!"
We responded:
"Thank you so much Jill I am happy we can help you with all your insurance needs. We are here for you and always happy to help!"
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Ruth Diaz

June 5, 2024

5  out of  5
rating by Ruth Diaz
"I spoke with Vivi over the phone for a renters insurance quote. She was kind and patient guiding me through each step. Other companies were charging $200+ for full payment of around $16 + but I received a better deal with state farm. Will for sure come back!"
We responded:
"Hi Ruth, thank you so much for giving us the oportunity to help you with your insurance. "
Profile photo of William Quintanilla

William Quintanilla

June 4, 2024

5  out of  5
rating by William Quintanilla
"Muy buen servicio. Se los recomiendo!"
We responded:
"Gracias William aqui estamos para servirle con cualquier cosa sobre su aseguransa!"
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Alfredo Jimenez

May 16, 2024

5  out of  5
rating by Alfredo Jimenez
"Exelente"
We responded:
"Gracias Alfredo estamos para servirle!"
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Christian Alarcon

May 16, 2024

5  out of  5
rating by Christian Alarcon
"Excelente servicio muy recomendable"
We responded:
"Thank you so much Christian my team and I are here to help with any of your insurance needs!"
Profile photo of Elias Lucas

Elias Lucas

May 16, 2024

5  out of  5
rating by Elias Lucas
"Gracias a Viridiana ramos y a su equipo q son muy amables me llevo una experiencia gracias"
We responded:
"Hola Elias muchas gracias! "
Profile photo of Valentin Sanchez

Valentin Sanchez

April 26, 2024

5  out of  5
rating by Valentin Sanchez
"Muy buen servicio y muy amables"
We responded:
"Hi Valentin muchas gracias aqui estamos para servirle!"
Profile photo of Tony Sanchez

Tony Sanchez

April 26, 2024

5  out of  5
rating by Tony Sanchez
"Exelente servicio amable servicio"
We responded:
"Hola Tony muchas gracias!"
Profile photo of Anthony Nguyen

Anthony Nguyen

April 13, 2024

5  out of  5
rating by Anthony Nguyen
"Super professional and friendly! Viridiana was really responsive to our concerns about our monthly payments and was a great advocate to make sure we got the most affordable rate for the coverage we needed. Would highly recommend her and her team!"
We responded:
"Hi Anthony it was a pleasure working with you and Tiffany! Don't hesitate to contact me if you have any questions on your insurance. My team and I are here to help!! "
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๖ۣۜSαναgєX

March 28, 2024

5  out of  5
rating by ๖ۣۜSαναgєX
"Helped me out with an insurance quote for my car, it was quick and easy. Thank you!"
We responded:
"Hi! I am glad we were able to help you with your insurance. Please reach out if you need anything! "
Profile photo of Chris Gatley

Chris Gatley

January 20, 2024

5  out of  5
rating by Chris Gatley
"Amazing help and quick and transparent process. Highly recommended!"
We responded:
"Hi Chris thank you so much! I'm happy we were able to help you with your insurance policies. Welcome to our office don't hesitate to contact me if you need any help or have any questions! "
Profile photo of Elsa Hagos

Elsa Hagos

January 4, 2024

1  out of  5
rating by Elsa Hagos
"I don't normally write reviews, but I was really disappointed with inattentiveness, pricing and transparency with this office. I don't want others to go through what I did. I hope this agency trains the employees and works on providing a better service to retain customers."
We responded:
"Hi Elsa, I am sorry you feel this way. I always make sure we are helping our customers in everything we can. I see that my team had called you numerous times regarding your drive safe and save discount there were things that you needed to provide in order not tonloose your discount but we never received anything from you. Your rates also went up because Washington rates are increasing just like groceries, gas and rent. You also replaced your vehicle to a newer one and added a driver. I see you spoke to my team member and requested to cancel your policies and we did. You also emailed us regarding an email you recieved and we let you know right away that we apologized the email was sent out automatically but we had already cancelled your policies effective the date you requested. Please keep in mind that we submit the request then it goes to our underwriting team to process from there it goes to our billing department. I am not sure what inatentiveness or price transparency we disappointed you in. We have emailed you and sent you text. I am sorry we were not able to lower your rates to what you wanted but that's out of my hands we follow our companies rates. Please feel free to contact me if you have any other questions! "
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Marlon Molina

November 22, 2023

5  out of  5
rating by Marlon Molina
"Maravilloso la atención que me brindaron"
We responded:
"Gracias Marlon! Aqui estamos para servirle."
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Walter Meyer

October 7, 2023

5  out of  5
rating by Walter Meyer
"Viridiana was very helpful and professional."
We responded:
"Hi Walter, I'm happy we were able to help! Don't hesitate to contact us if you have any questions or need any help with your insurance! "
Profile photo of Alma Rosa Cuiriz Zamora

Alma Rosa Cuiriz Zamora

August 30, 2023

5  out of  5
rating by Alma Rosa Cuiriz Zamora
"Excellent servicio y mas por que hablan Español"
We responded:
"Gracias Alma, aqui estamos para servirle! Gracias por obtener aseguranza con nosotros."
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Angie

August 14, 2023

5  out of  5
rating by Angie
"Excellent service go check them out in seattle"
We responded:
"Muchas gracias Angeles aqui estamos para servirle!"
Profile photo of Karen Hartvig

Karen Hartvig

June 20, 2023

5  out of  5
rating by Karen Hartvig
"Quick and Excellent customer service from Viridiana Ramos. Thank you."
We responded:
"Hi Karen, thank you so much for giving my office the opportunity to help you with your insurance! Don't hesitate to call us if you have any questions or concerns. "
Profile photo of Anahi Escudero

Anahi Escudero

May 26, 2023

5  out of  5
rating by Anahi Escudero
"Very good service everyone was very nice and welcoming. Viridiana took the time to explain my coverages and how insurance works. Thank you so much! I will be referring for sure!"
We responded:
"Hi Anahi I am happy we were able to help you! Please know we are here to help you with your insurance so don't hesitate to call my team and I!! "
Profile photo of Alma Camacho

Alma Camacho

April 2, 2023

5  out of  5
rating by Alma Camacho
"La mejor atención gracias por ayudarme"
We responded:
"Hola Alma, muchas gracias me mucho gusto saber que el servicio que resibio fue bueno. Aqui estamos para servile con su polisa de aseguranza!"
Profile photo of Ronald Quilt

Ronald Quilt

November 23, 2022

5  out of  5
rating by Ronald Quilt
"Great customer service, very helpful answered my questions"
We responded:
"Hi Ronald, Thank you so much my team and I are always here to help you with all your insurance needs. "
Profile photo of Jess Backbay

Jess Backbay

November 19, 2022

5  out of  5
rating by Jess Backbay
"I was paying too much for my auto insurance and Vidi did a great job helping me find a great policy with State Farm. I would definitely recommend Vidi and her agency AND she always answers her phone! Great service."
We responded:
"Hi Jess, we look forward to helping you with your insurance needs. I am so happy we were able to provide you with a personalized auto insurance plan. My goal is to make sure all my customers have the best service possible and specially that you can always get a hold of us!! "
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Bennie W.

November 17, 2022

5  out of  5
rating by Bennie W.
"I emailed back and forth with Vivi to get exactly what I needed for car insurance. It was an easy process and she was very helpful and friendly."
We responded:
"Hi Bennie, I really appreciate you taking the time to tell me how my team is doing. I focus on making sure we provide honest and friendly customer service. I am so happy Vivi was able to get your auto insurance taken care of and I hope to be able to help you with any other insurance like home, renters or life in the future! "
Profile photo of Jessica O'Mahoney

Jessica O'Mahoney

November 16, 2022

5  out of  5
rating by Jessica O'Mahoney
"Everyone I spoke to was very kind and helpful. They were also very prompt with the support. I’m happy to be working with them."
We responded:
"Thank you so much Jessica! Your opinion is so valuable to us I,m so happy we were able to take care of your auto and renter's insurance! My team and I look forward to helping you with your insurance needs."
Profile photo of Enrique

Enrique

November 6, 2022

5  out of  5
rating by Enrique
"Thanks for the quote, quick and easy"
We responded:
"Hi Enrique I am happy we were able to get your auto insurance taken care of! Thank you so much for trusting my team! "